Operations Management: An Integrated Approach, 8th Edition
By R. Dan Reid and Nada R. Sanders
Curate an introductory operations management approach that makes this course accessible and engaging for all business majors. Beyond providing a solid foundation, Operations Management, 8th Edition covers emerging topics like Artificial Intelligence, Robotics, Data Analytics, and Sustainability and offers a streamlined and balanced coverage of qualitative and quantitative materials that provide both an applied and practical approach. To improve the learning experience for all students, this edition leverages customizable, tactile teaching and learning methods.
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Inspire conceptual understanding and student preparedness.
Provide students with approachable chapter-level introductions from expert author Nada Sanders in the Author Videos. Nada motivates students by explaining why the chapter content is relevant to their lives and their future careers.
Activate knowledge application with real-world context.
Give students tangible experience with the Virtual Company Continuing Case based on a fictional hospital. The case has been completely revamped for the 8th edition and engages students with new video content and a brand new virtual interface. Pair cutting-edge business video content from Bloomberg with concepts from the text using our Real-World Video Activities. These assignments provide students with an applied and engaging learning experience to supplement their Operations Management course.
Spark classroom debate around current events by providing relevant Management Weekly Updates that include the most relevant news articles and videos tagged to your course complemented by discussion questions.
Cultivate the data analytics and problem-solving skills students need for career success.
Combine analytical and practical skill sets with Analytics in Decision-Making Case Questions that require students to make decisions with technology while considering other operations and business trade-offs that are assignable within WileyPLUS. Provide students with hands-on data experience using our Data Analytics & Business Module. Developed through a partnership with business leaders in the Business-Higher Education Forum (BHEF) to identify the competencies graduates need to be successful in their careers, this module includes industry-validated content that prepares Organizational Behavior students for the changing workforce.
Increase student accountability with auto-graded assignments. Immediate feedback, algorithmic questions, and just-in-time question assistance available for our practice, homework, and quizzes reinforce concepts and skills for students and save valuable instructor time.
What’s New to This Course
- The Virtual Company Continuing Case based on a fictional hospital gives students a glimpse into the importance of OM in the real-world! The case has been completely revamped for the 8th edition, including new video content and a brand new virtual interface.
- Updated Real World Video Activities engage students with cutting-edge business video content from Bloomberg and feature chapter-level graded activities.
R. Dan Reid is Associate Professor Emeritus of Operations Management at the Whittemore School of Business and Economics at the University of New Hampshire. He holds a Ph.D. in Operations Management from The Ohio State University, an M.B.A. from Angelo State University, and a B.A. in Business Management from the University of Maryland. During the past twenty years, he has taught at The Ohio State University, Ohio University, Bowling Green State University, Otterbein College, and the University of New Hampshire.
Dr. Reid’s research publications have appeared in numerous journals such as the Production and Inventory Management Journal, Mid-American Journal of Business, Cornell Hotel and Restaurant Administration Quarterly, Hospitality Research and Education Journal, Target, and the OM Review.
His research interests include manufacturing planning and control systems, quality in services, purchasing, and supply chain management. He has worked for, or consulted with, organizations in the telecommunications, consumer electronics, defense, hospitality, and capital equipment industries.
Dr. Reid has served as Program Chair and President of the Northeast Region of the Decision Sciences Institute (NEDSI), as Associate Program Chair and Proceedings Editor of the First International DSI Conference, on the Board of Directors of the Decision Sciences Institute (DSI), and held numerous positions within DSI. He has been the Program Chair and Chair of the Operations Management Division of the Academy of Management. Dr. Reid has also served as President of the Granite State Chapter of the American Production and Inventory Control Society. He has been a board member of the Operations Management Association and the Manchester Manufacturing Management Center. Dr. Reid is a past Editor of the OM Review.
Dr. Reid has designed and taught courses for undergraduates, graduates, and executives on topics such as resource management, manufacturing management, introduction to operations management, purchasing management, and manufacturing planning and control systems. Dr.
Reid received a University of New Hampshire Excellence in Teaching Award.
Nada R. Sanders is Distinguished Professor of Supply Chain Management at the D’Amore-McKim School of Business at Northeastern University. She holds a Ph.D. in Operations Management from The Ohio State University, an M.B.A. from The Ohio State University, and a B.S. in Mechanical Engineering. She has taught for more than twenty-five years at a variety of academic institutions including The Ohio State University, Lehigh University, Texas Christian University, and Wright State University. She has designed and taught classes for undergraduates, graduates, and executives across various industry groups on topics such as operations management, operations strategy, forecasting and analytics, and supply chain management. She has received numerous teaching awards, is a Fellow of the Decision Sciences Institute, and serves as President of the Production & Operations Management Society (POM).
Dr. Sanders has extensive research experience and has published in numerous journals such as Decisions Sciences, Journal of Operations Management, Production & Operations Management, Journal of Business Logistics, California Management Review, Sloan Management Review, Omega, Interfaces, and Journal of Behavioral Decision Making. She has authored chapters in books and encyclopedias such as the Routledge Companion for Production and Operations Management (Routledge), Forecasting Principles Handbook (Kluwer Academic Publishers), Encyclopedia of Production and Manufacturing Management (Kluwer Academic Publishers), and the Encyclopedia of Electrical and Electronics Engineering (John Wiley & Sons). Dr. Sanders has held leadership roles in societies such as the Decision Sciences Institute (DSI), Production Operations Management Society (POMS), APICS, INFORMS, Council of Supply Chain Management Professions (CSCMP), and the International Institute of Forecasters (IIF). She also serves on the Review Boards of leading journals including Decision Sciences, Journal of Business Logistics, Production Operations Management, International Journal of Production Research, Omega, and others.
Dr. Sanders consults with numerous companies across a range of industries and is frequently called upon keynote speaker and expert witness.
1 Introduction to Operations Management
2 Operations Strategy and Competitiveness
3 Product Design and Process Selection
4 Supply Chain Management
5 Total Quality Management
6 Statistical Quality Control
7 Just-in-Time and Lean Systems
8 Forecasting
9 Capacity Planning and Facility Location
10 Facility Layout
11 Work System Design
12 Inventory Management
13 Aggregate Planning
14 Resource Planning
15 Scheduling
16 Project Management
SUPPLEMENT A: Spreadsheet Modeling: An Introduction
SUPPLEMENT B: Introduction to Optimization
SUPPLEMENT C: Waiting Line Models
SUPPLEMENT D: Master Scheduling and Rough-Cut Capacity Planning