Our Commitment to Accessibility



Our Commitment to Accessibility

Updated: August 2022

At Wiley, we are committed to unlocking human potential. Making learning accessible to all is one of our biggest priorities, both as a company and as a people who are passionate about advancing society through knowledge and learning.

What Makes WileyPLUS Accessible?

WileyPLUS gives instructors the flexibility to tailor curated content and easily manage courses to engage and motivate students. We measure accessibility according to the standards set by the Web Content Accessibility Guidelines (WCAG) 2.1 AA and Section 508.


We’ve partnered with TetraLogical, a leader in accessibility consultancy, to evaluate and regularly audit our product’s accessibility. We follow the born-accessible principle for all new feature/functionality releases and include accessibility requirements into all development efforts—content, product functionality, UX, training, etc. A summary of our product’s overall level of compliance is detailed in our Voluntary Product Accessibility Template (VPAT).


All eBooks are free of accessibility hazards, and feature alternative text, MathML, well-structured HTML, a logical reading order, display transformability, and print page numbers. The full list of available accessibility features can be found in each title’s accessibility metadata.

WileyPLUS eBooks are delivered through the Wiley Reader. Our eBooks have been designed to leverage additional accessibility benefits built into the Wiley Reader, such as text resizing, alternative font selection, alternative color display options, read aloud, printing (limited to 10 pages per print), etc. VPATs for the web-based and iOS-based versions of the Wiley Reader are available upon request.


Select homework and assessment question content includes the addition of alternative text, color contrast best practices, and ARIA-labelled form fields and tables. When creating assignments, instructors can filter/view questions where this accessibility work has been applied. Icons denote this specification.


All Wiley-created videos feature closed captions and downloadable transcripts.

Lecture PowerPoints

Available in screen reader-compatible templates, our Lecture PowerPoints have been designed according to accessibility policies for font, color contrast, reading order, tables, equations, links, and image alt text.


Many of the HTML-based multi-media objects found within WileyPLUS courses features alternative text, are keyboard navigable, and conform to color contrast and alt text best practices.

Make a Request

Wiley has a team of accessibility experts who are here to help you.

VPAT and Roadmap

To request a copy of our VPATs and accessibility roadmaps for WileyPLUS and/or Wiley Reader, please email us at [email protected]. Improvements are made throughout the year, and audits are conducted on a six-month basis to reflect our commitment to accessibility. The VPATs and roadmaps are updated after each audit.


Should customers require a digital rights management (DRM)-free EPUB, or an alternative eBook format, requests can be made through the following partnerships:

US Services

      • AccessText Network (ATN): The ATN provides a common interface for Disability Support Service offices to request, track, and receive electronic files for college textbooks on behalf of students with print-related disabilities. The ATN is an initiative of the Association for American Publishers and is supported by the leading academic publishers in the country.
      • BookShare: If you cannot read traditional print textbooks because of a visual impairment, physical disability, or severe learning disability, BookShare can provide high-quality, text-to-speech, Daisy, Braille, and large print options. To use BookShare, an expert must confirm that you have a print disability that prevents you from reading traditional print materials.

Canadian Services

      • Alternative Education Resources Ontario (AERO): AERO is a Web-based digital repository operated by the Canadian Ministry of Education. The mandate of AERO is to provide alternative format text to students with perceptual disabilities who attend publicly funded educational institutions in Ontario.

UK Services

      • RNIB Bookstore: Wiley has partnered with RNIB Bookstore to make its textbook content available to learners with visual disabilities and dyslexia. Students may download materials directly themselves, encouraging independent study. Alternatively, librarians may acquire files on behalf of the student as required by the curriculum.

Australian Services

    • Vision Australia: Australia’s copyright legislation allows for the conversion of copyright content, such as books, into accessible formats for people with disabilities, without infringing on the copyright owners’ rights. Vision Australia is a leading national provider of blindness and low vision services in Australia.

If you are unable to find the materials that you need from our partners, additional requests can be submitted by sending an e-file statement to [email protected].

Course Resources

Wiley teams are actively extending our accessibility efforts to update additional legacy student and instructor resources to meet WCAG 2.1 AA. We can provide accessible resources (at no additional cost) and/or alternative file formats to qualified students and instructors with disabilities upon request through WileyPLUS Customer Support.

Additional Questions and Requests

Should you require further help, Wiley offers a number of answers to the most common accessibility questions through our WileyPLUS Accessibility FAQs. Alternatively, support and accommodation questions can be directed to WileyPLUS Customer Support.

Wiley’s Commitment to Equality

At Wiley, our mission is to empower our customers to achieve success in both their educational and professional careers. That notion of customer empowerment is based on the guiding principle that learning must be accessible for all. Accessible products ensure that all learners and educators have equal access to information, learning tools, and functionality regardless of ability or situation.

Wiley is a founding member of the AccessText Network, and a member of the Association of American Publisher’s Critical Issues Task Force, the IMS Global Learning Consortium, and the World Wide Web Consortium (W3C). Each initiative aims to streamline the delivery of accessible content to learners with disabilities. Wiley also continues to invest in the future of accessible products through ongoing research, development, and training. By keeping pace with accessibility requirements, Wiley can continue to provide high-quality content for every type of learner.