Our Commitment to Accessibility


Our Commitment to Accessibility

Updated: August 2021

At Wiley, we are committed to unlocking human potential. Making learning accessible to all is one of our biggest priorities, both as a company and as a people who are passionate about advancing society through knowledge and learning.

What Makes WileyPLUS Accessible?

WileyPLUS gives instructors the flexibility to tailor curated content and easily manage courses to engage and motivate students. We measure accessibility according to the standards set by the Web Content Accessibility Guidelines (WCAG) 2.1 AA and Section 508.


We’ve partnered with TetraLogical, a leader in accessibility consultancy, to evaluate and regularly audit our product’s accessibility. We follow the born-accessible principle for all new feature/functionality releases and include accessibility requirements into all development efforts—content, product functionality, UX, training, etc. A summary of our product’s overall level of compliance is detailed in our Voluntary Product Accessibility Template (VPAT).


WileyPLUS features EPUB3-based eBooks that are delivered through a VitalSource integration. All eBooks are free of accessibility hazards, and feature accessibility metadata, well-structured HTML, page mapping, navigational tagging, and alternative text (alt text), among others. Our partnership with VitalSource also allows us to leverage additional accessibility benefits built into their reader, such as screen magnification, text resizing, alternative font selection (including OpenDyslexic), alternative color display options, read aloud, printing (limited to 10 pages per print), etc. Read more about VitalSource’s commitment to accessibility.


Select homework and assessment question content includes the addition of alternative text, color contrast best practices, and ARIA-labelled form fields and tables. When creating assignments, instructors can filter/view questions where this accessibility work has been applied. Icons denote this specification.


Available in a WCAG 2.1 AA-compliant player, all Wiley-created videos feature closed captions and downloadable transcripts.

Lecture PowerPoints

Available in screen reader-compatible templates, our Lecture PowerPoints have been designed according to accessibility policies for font, color contrast, reading order, tables, equations, links, and image alt text.


Many of the HTML-based multi-media objects found within WileyPLUS courses are keyboard navigable and conform to color contrast and alt text best practices.

Make a Request

Wiley has a team of accessibility experts who are here to help you.

VPAT and Roadmap

To request a copy of our Voluntary Product Accessibility Template (VPAT) and accessibility roadmap, please email us at accessibility@wiley.com. Improvements are made throughout the year, and audits are conducted on a six-month basis to reflect our commitment to accessibility. The VPAT and roadmap are updated after each audit.


Should customers require a digital rights management (DRM)-free EPUB, or an alternative eBook format, requests can be made through the following partnerships:

    US Services

    • AccessText Network (ATN): The ATN provides a common interface for Disability Support Service offices to request, track, and receive electronic files for college textbooks on behalf of students with print-related disabilities. The ATN is an initiative of the Association for American Publishers and is supported by the leading academic publishers in the country.
    • BookShare: If you cannot read traditional print textbooks because of a visual impairment, physical disability, or severe learning disability, BookShare can provide high-quality, text-to-speech, Daisy, Braille, and large print options. To use BookShare, an expert must confirm that you have a print disability that prevents you from reading traditional print materials.

    Canadian Services

    • Alternative Education Resources Ontario (AERO): AERO is a Web-based digital repository operated by the Canadian Ministry of Education. The mandate of AERO is to provide alternative format text to students with perceptual disabilities who attend publicly funded educational institutions in Ontario.

    UK Services

    • RNIB Bookstore: Wiley has partnered with RNIB Bookstore to make its textbook content available to learners with visual disabilities and dyslexia. Students may download materials directly themselves, encouraging independent study. Alternatively, librarians may acquire files on behalf of the student as required by the curriculum.

    Australian Services

    • Vision Australia: Australia’s copyright legislation allows for the conversion of copyright content, such as books, into accessible formats for people with disabilities, without infringing on the copyright owners’ rights. Vision Australia is a leading national provider of blindness and low vision services in Australia.

If you are unable to find the materials that you need from our partners, additional requests can be submitted by sending an e-file statement to permissions@wiley.com.

Course Resources

Wiley teams are actively extending our accessibility efforts to update additional legacy student and instructor resources to meet WCAG 2.1 AA. We can provide accessible resources (at no additional cost) and/or alternative file formats to qualified students and instructors with disabilities upon request through WileyPLUS Customer Support.

Additional Questions and Requests

Should you require further help, Wiley offers a number of answers to the most common accessibility questions through our WileyPLUS Accessibility FAQs. Alternatively, support and accommodation questions can be directed to WileyPLUS Customer Support.

Wiley’s Commitment to Equality

At Wiley, our mission has always been to empower our customers to achieve success in both their educational and professional careers. That notion of customer empowerment is based on the guiding principle that learning must be accessible for all. Accessible products ensure that all learners and educators have equal access to information, learning tools, and functionality regardless of ability or situation.

Wiley is a founding member of the AccessText Network, and a member of the Association of American Publisher’s Critical Issues Task Force, the IMS Global Learning Consortium, and the World Wide Web Consortium (W3C). Each initiative aims to streamline the delivery of accessible content to learners with disabilities. Wiley also continues to invest in the future of accessible products through ongoing research, development, and training. By keeping pace with accessibility requirements, Wiley can continue to provide high-quality content for every type of learner.