Introduction to Information Systems, 5th Canadian Edition

Book Cover

Introduction to Information Systems, 5th Canadian Edition

By Kelly Rainer, Brad Prince, Ingrid Splettstoesser-Hogeterp, Cristobal Sanchez-Rodriguez, and Sepideh Ebrahimi

$89  CAN

As digital transformation becomes increasingly central to effective corporate strategy, today’s students must understand information systems’ role as the backbone to all organizations. Known for its rich Canadian content and focus on active learning, Introduction to Information Systems, Fifth Canadian Edition shows students how they can use IS to help their employers increase profitability, improve customer service, manage daily operations, and drive impact in their markets. The popular What’s in IT for Me framework empowers students in accounting, finance, marketing, human resources, production/operations management, and management information systems (MIS) to connect their majors to specific IT topics and demonstrate value in the organizations they join.

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What's in IT for Me

What’s in IT for Me? framework engages all business majors.

All chapters open with specific tasks demonstrating how IT topics relate to students majoring in accounting, finance, marketing, operations management, MIS, and human resource management. Students end the course with a clear understanding of how IT can help them become an asset in the workplace.

Fresh Canadian examples

Fresh Canadian examples help students draw connections between course content and the real world.

Updated cases are integrated throughout the course, including rich examples regarding the Canadian Imperial Bank of Commerce, Maple Leaf Sports Entertainment, Mohawk Medbuy, CBC, the 5G rollout in CAN, and much more. Curated news articles are posted to the Wiley Information Systems Weekly Updates site ( that include links to recent articles and videos, plus discussion questions for classroom use or homework assignments.

Video lectures from our authors bring important concepts to life.

Long-time Wiley author Kelly Rainer provides explanations of key course concepts to further reinforce what students need to know to achieve career success. The video lectures also enable instructors to use in-class time for valuable discussions, case analyses, and other activities that move beyond the fundamentals and engage students with the material.

    What’s New

  • Updated and Expanded Content: The course features new and additional content on topics like Personal Information Asset Protection, the Internet of Things, Big Data, and Data Analytics to give students the most up-to-date information they need to succeed in the workplace.
  • New and Updated Section Opening and Closing Cases: IT’s About Business features and author videos have been added to each chapter of the course. These video lectures have proven to work particularly well for any blended, flipped, or online course.
  • Active Learning: Each chapter offers hands-on learning exercises designed to help students apply the concepts they encounter throughout the text. Activities like using real software application tools, exploring ethics cases, and completing spreadsheet exercises encourage learners to develop problem-solving and creative thinking skills necessary in the workplace.
  • Diversified Examples from Different Industries: Vivid and contemporary examples from large corporations, small businesses, and government and not-for profit organizations enliven the concepts from each chapter and highlight the integral connection between IT and business.
  • Successes and Failures: Beyond presenting examples of the successful implementation of information systems, this course also offers numerous examples of IS failures so students can avoid the misuse of information systems in the future.
  • Global Focus: The course utilizes a broad selection of international cases and examples that discuss the role of information systems in facilitating export and import, the management of international companies, and electronic trading around the globe.
  • Focus on Ethics: To help students develop a working understanding of business ethics, the authors integrate contemporary examples of the ethical questions that permeate our news cycle and affect everyday business decisions.
  • A Focus on Big Data (Data and Knowledge Management): This course highlights the importance of big data and business analytics, along with how data is manipulated in a business. The fifth Canadian edition also features a new section on relational database operations.
  • Wiley IS Updates: News articles curated weekly for the North American audience show students how the concepts covered in the text are applied outside of the classroom. Each article is paired with several discussion questions to encourage critical thinking.

    Instructor Resources

  • Instructor’s Manual: Offers chapter overviews, teaching tips and strategies, answers to all questions at the end of each chapter, supplemental mini-cases with additional essay questions, and a variety of experiential exercises.
  • Test Bank: Is a comprehensive resource for test questions, containing multiple-choice, true/false, short answer, and essay questions for all chapters.
  • PowerPoint Slides: Available for all chapters in the text—slides incorporate key points, illustrations, and engaging supplementary media such as website links and videos.
  • Image Gallery: Includes all textbook figures which are also available for download in WileyPLUS.
  • Weekly Wiley IS Updates: Provides students and professors with the latest news in IT while demonstrating how topics in the text are applied outside the classroom. Updates at include links to articles and videos, plus discussion questions for homework or class use.

Kelly Rainer

Kelly Rainer is the George Phillips Privett Professor in the Harbert College of Business at Auburn University. He earned his Ph.D. from the University of Georgia (1988). Rainer has published in MIS Quarterly, Journal of Management Information Systems, Communications of the ACM, and Decision Sciences as well as other leading journals. He is associate editor of the Information Resources Management Journal and associate editor of the Communications of the Association of Information Systems Journal.

Brad Prince

Brad Prince is a professor of information systems at the University of West Georgia. He earned his Ph.D. from Auburn University (2006) where he was a student of Kelly Rainer’s. Prince has published in Review of Business Research, Review of Social Studies, Law and Psychology, European Journal of Information Systems, and Journal of Academy of Business and Economics, among others. He is a member of the Association of Information Systems and the Association of Computing Machinery.

Ingrid Splettstoesser-Hogeterp is an accountant, auditor, and management scientist. Her PhD is in management sciences (strategic information systems from the University of Waterloo), and she is an FCPA/FCA (Fellow Chartered Professional Accountant/Fellow Chartered Accountant) and CISA (Certified Information Systems Auditor). She teaches management information systems at York University using a multidisciplinary approach that is informed by three undergraduate degrees that majored in mathematics, healing science and psychology. She has also taught auditing, information systems auditing, information systems strategy, risk management and statistics. Her research and publications are based on real-word cases involving the documentation and analysis of systems such as e-commerce and distribution systems, addressing organizational and behavioural issues.

Cristobal Sanchez-Rodriguez is an associate professor of Management Information Systems at the School of Administrative Studies, York University. He received his Ph.D. in Management from the University of Murcia (Spain). He has taught a range of MIS classes at the undergraduate level including e-commerce and management of strategic information systems. His current research focuses on digital technologies in SMEs and business analytics by professional accountants.

Sepideh Ebrahimi is an assistant Professor of Management Information Systems at the School of Administrative Studies, York University. She received her Ph.D. in Information Systems from the DeGroote School of Business, McMaster University. She currently teaches courses on Enterprise Resource Planning Systems and MIS at York University. Her research focuses on effective and ethical use of Data Analytics tools in organizations. Her area of research also encompasses information technology adoption and use, enterprise systems, and knowledge management.

    Chapter 1: Introduction to Information Systems
    Chapter 2: Organizational Strategy, Competitive Advantage, and Information Systems
    Chapter 3: Ethics and Privacy
    Chapter 4: Information Security and Controls
    Chapter 5: Data and Knowledge Management
    Chapter 6: Telecommunications and Networking
    Chapter 7: E-Business and E-Commerce
    Chapter 8: Wireless, Mobile Computing, and Mobile Commerce
    Chapter 9: Social Computing
    Chapter 10: Information Systems within the Organization
    Chapter 11: Customer Relationship Management and Supply Chain Management
    Chapter 12: Business Analytics
    Chapter 13: Acquiring Information Systems and Applications
    Technology Guide 1: Hardware
    Technology Guide 2: Software
    Technology Guide 3: Cloud Computing
    Technology Guide 4: Artificial Intelligence

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