Business Statistics: For Contemporary Decision Making, 3rd Canadian Edition

Ken Black is currently professor of decision sciences in the School of Business at the University of Houston–Clear Lake. Born in Cambridge, Massachusetts, and raised in Missouri, he earned a bachelor’s degree in mathematics from Graceland University, a master’s degree in math education from the University of Texas at El Paso, a Ph.D. in business administration (management science), and a Ph.D. in educational research from the University of North Texas..

Since joining the faculty of UHCL in 1979, Professor Black has taught all levels of statistics courses, business analytics, forecasting, management science, market research, and production/operations management. In 2014, he received the Outstanding Professor Alumni Award from University of Houston – Clear Lake. In 2005, he was awarded the President’s Distinguished Teaching Award for the university. He has published over 20 journal articles and 20 professional papers, as well as two textbooks: Business Statistics: An Introductory Course and Business Statistics for Contemporary Decision Making. Black has consulted for many different companies, including Aetna, the city of Houston, NYLCare, AT&T, Johnson Space Center, Southwest Information Resources, UTMB, and Doctors Hospital at Renaissance. Black is active in the quality movement and is a certified Master Black Belt in Lean Six Sigma. Ken Black and his wife, Carolyn, have two daughters, Caycee and Wendi, and a grandson, Antoine. His hobbies include playing the guitar, reading, and traveling.

Ignacio Castillo is a professor of operations and decision sciences at the Lazaridis School of Business & Economics, Wilfrid Laurier University. He holds a Ph.D. in industrial engineering from Texas A&M University, an M.S.E. in industrial engineering from Arizona State University, and a B.S. (magna cum laude) in applied sciences from Universidad San Francisco de Quito, Ecuador. His research and teaching interests include business statistics, facility location, facility layout and material handling systems, manufacturing and service operations and logistics, and sustainable and closed-loop supply chain management. Dr. Castillo is a former LASPAU Scholar and Glenn Carroll Teaching Fellow, has served as adjunct faculty at the University of Alberta and the University of Waterloo, and is a member of the Alpha Pi Mu Industrial Engineering Honor Society, The Honor Society of Phi Kappa Phi, and Pinnacle Honor Society.

Tiffany Bayley is an assistant professor of operations and decision sciences at the Lazaridis School of Business & Economics, Wilfrid Laurier University. She holds a Ph.D. and M.A.Sc in applied operations research from the University of Waterloo, and a B.A.Sc in industrial and manufacturing systems engineering from the University of Windsor. Her research and teaching interests include business analytics, optimization and decomposition approaches for production planning, healthcare, and supply chain management problems, and experiential learning design for operations management and business analytics pedagogy. Dr. Bayley received the Natural Sciences and Engineering Research Council of Canada (NSERC) Alexander Graham Bell Canada Graduate Scholarship and the NSERC Post Graduate Doctoral Scholarship. She is a member of the Canadian Operational Research Society (CORS) and Institute for Operations Research and the Management Sciences (INFORMS).