Chapter 2: Strategy & Productivity.
Chapter 3: Product & Process Design.
Chapter 4: Global Supply Chain Management.
Chapter 5: Managing Quality.
Chapter 6: Quality Control and Six Sigma.
Chapter 7: Lean Systems.
Chapter 8: Forecasting and Demand Planning.
Chapter 9: Capacity and Location Decisions.
Chapter 10: Layout Planning.
Chapter 11: Job Design and Work Measurement.
Chapter 12: Inventory Management Policies.
Chapter 13: Sales and Operations Planning.
Chapter 14: Materials Planning.
Chapter 15: Operations Scheduling.
Chapter 16: PERT, CPM and Critical Chain.
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