WileyPLUS course:
Supervision in the Hospitality Industry, 8th Edition LS
John R. Walker, Jack E. Miller
US $80.00 - Interactive textbook included!
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Supervision in the Hospitality Industry, 8th Edition focuses on the different roles of employees from beginning leaders, newly promoted supervisor, or anyone planning a career in the hospitality field. A market leader, this text is widely used by thousands of students training for a career in the hospitality industry and current hospitality supervisors alike. Supervision is unique in that it does not solely rely on the supervisor’s point of view; instead, it considers the viewpoints of all levels of associates to create an informed picture of management and supervision in the hospitality industry. It focuses directly on leading human resources, especially front-line associates, and applying the wisdom of leadership theory and experience to the hard realities of the hospitality industry in down-to-earth terms. In this new edition, updated case studies have been added to the end of each chapter, and coverage of diversity in the workplace and delegation has been revised, expanded, and updated.

Now in WileyPLUS Learning Space! WileyPLUS Learning Space is an easy way for students to learn, collaborate, and grow. With WileyPLUS Learning Space, students create a personalized study plan, assess progress along the way, and make deeper connections as they interact with the course material and each other.